Proud to be a part of this company - Loyalty Consultant Fivestars Employee Review

5.0
Jan 4, 2016
Recommend
CEO approval
Business Outlook

Pros

I'll start with saying I'm having a very difficult time refraining from picking apart a lot of the negative reviews...do I probably will a little but lol ;) 1) I've never felt more cared for in a company - the values are what drew me to this company initially and I see them in practice every day. There are more supportive, helpful and uplifting ppl to turn to here than I could have asked for. 2) Benefits are out of this world, in my opinion. I've never had any company pay 100% of my medical/dental/vision plan. For those saying "beware of the change in PTO" as if that is a negative - it's not. Most every company has a PTO plan and though we don't get unlimited days off - we get way more than any other company I've been with and I'm grateful. 3) Hard works pays. Yes - it's a challenging job and a lot to learn but if you work hard and keep a student mind set - it is VERY worth it. Also - in response to a previous review about the ppl who make a lot of sales do so bc they are handed "better" "hot" leads...that is False. I feel I have become successful in my sales position and it was NOT bc anything was handed to me. I worked to prove to myself and others that I can be successful - with no "good leads handed to me" - just hard work and consistency. In doing so, I now do, from time to time, get provided a few inbound leads but they aren't any "easier" or "harder" to close than any I ever pursue on my own. No excuses. 4) I admire and respect the heck out of our CEOs. To say they are not as involved as they once were is completely understandable given the growth we've had over the last year or so in adding new employees. Most companies would have absolutely zero relationship or access to their CEOS but I guarantee you if you ever wanted to speak to either one of them, they would be more than happy to make time to listen to anything you have to say. I've experienced it firsthand and personally feel very safe and confident being lead by them and in my continued growth w the company. 5) The work culture is great. My last few jobs were awful bc of the environment - this was a nice change for me. Here's the deal - sales can be challenging almost anywhere you go. It's not for everyone and sometimes it takes actually trying it for the first time to decide it's not for you and that's fine. But in my experience here - help, encouragement, and growth is unlimited so if you aren't successful here - it's most likely that you didn't press into your full potential by accessing all the resources - bc you weren't willing to put in the work - or simply bc the job itself wasn't a good fit. You can be as successful as you want to be. Side note - that review about the Dallas manager is completely wack and fake. I am not the Dallas Sales Manager but I can absolutely tell you - that's ridiculous and it literally made me LOL that someone would actually take the time to write that.

Cons

I can't think of much - for the most part - the upper management is really good at listening to issues or suggestions and I feel they do a fair job in making adjustments and trying to make sure we're all happy and taken care of....

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5.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great experience and learned a lot

Cons

None really. It was a good experience.

4.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good ppl and good pay

Cons

A lot of work being a start up

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