Weird and cult-like atmosphere - Customer Service Fleet Farm Employee Review

Management was very nice. Fun environment to work in. Great scheduling.

Not very many cons at all. Maybe that some days we were short of staff in the back and had overloads of work to do and not enough time.

There's a lot to learn, and working as a service writer helped me develop skills and aquire knowledge. I learned about everything from tires and oil filters to POS and inventory systems, warehousing, customer service, and the auto parts industry.

There is no end to the amount of hard work, and it'll break down someone's body in time. My spine started compressing from carrying tires, I injured my ankle and it never had a chance to heal properly, so I still have pain up to this day. If you're not 100% on time there's a real chance you will be fired, no matter how long you've worked there. I think there's a 3 minute window to punch in late, and that's it. After 3 late punch ins you're toast. Customers are always angry there because fleet farm doesn't have what they need even though they had it last time they were there. It's typical to see customer service being abused. In fact, I was verbally assaulted by an irate customer and was threatened and intimidated, and management did not back me up, which led to my resignation.