Oh look KKR ruined another company - Customer Service Fleet Farm Employee Review

1.0
Feb 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Employee discount on some, but very few categories Paid lunch

Cons

Extremely low pay Corporate mismanagement/blame shifting Horrible CEO Management lies Owned by KKR Corporate doesn’t care about you Everyone is replaceable at they make sure you know that. Sign people up for credit cards or get screamed at.

Explore other reviews about Fleet Farm

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Management was very nice. Fun environment to work in. Great scheduling.

Cons

Not very many cons at all. Maybe that some days we were short of staff in the back and had overloads of work to do and not enough time.

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a lot to learn, and working as a service writer helped me develop skills and aquire knowledge. I learned about everything from tires and oil filters to POS and inventory systems, warehousing, customer service, and the auto parts industry.

Cons

There is no end to the amount of hard work, and it'll break down someone's body in time. My spine started compressing from carrying tires, I injured my ankle and it never had a chance to heal properly, so I still have pain up to this day. If you're not 100% on time there's a real chance you will be fired, no matter how long you've worked there. I think there's a 3 minute window to punch in late, and that's it. After 3 late punch ins you're toast. Customers are always angry there because fleet farm doesn't have what they need even though they had it last time they were there. It's typical to see customer service being abused. In fact, I was verbally assaulted by an irate customer and was threatened and intimidated, and management did not back me up, which led to my resignation.

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