Hard working team being paid low wages - Customer Service Representative Flex Employee Review

1.0
Oct 2, 2012
Recommend
CEO approval
Business Outlook

Pros

You get to learn all the time, some thing new about Cell phones.

Cons

Raises are not something important. Bonus pay is getting harder to recevice. The team works very hard with hours that are all over the place. No routine, the schedules are so different every week.All team member get there days and hours to work mixed up. The Managers and Supervisors arrive late and leave early every week, but tell the team to not be tardy.

Explore other reviews about Flex

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly, as close to family as a company can get. Extremely large, so support exists for any task, even if not on site.

Cons

Long over burdened processes for capital to produce quality goods, on time. Pay for talent is lower than industry average

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a lot of experience with many tools you support. Good people you work with. The knowledge, the training you get when you support over 100 different types of tools.

Cons

Management is lacking in training, they don't know how to handler conflict. No confidence in leadership, we are told one thing and never seems to follow through. No accountability

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