Good learning experience - Anonymous employee Flex Employee Review

3.0
Apr 15, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- You get to play with new phones all the time - Satisfaction when customer's are really grateful for you services - never a dull day

Cons

- Pay. Pay. Pay. You expect a LOT out of your employees, but aren't paying them to do all of the extra work. - Not enough actual training. All the new phones that come out, we essentially teach ourselves how to use them. There is no real tools to make KNOWING how to do your job easier. - Pay. - Open on Sunday - Being forced to work 10-11 hr days - New management is hiring a lot of their former employees from other companies based on personal relationships. And the new hires are ALL awful. - No real opportunity for growth

Explore other reviews about Flex

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity for growth is great. Management knows how to do the job. Feel supported and

Cons

MRP outdated, but aren't they all? Bathrooms are outdated, but aren't they all?

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a lot of experience with many tools you support. Good people you work with. The knowledge, the training you get when you support over 100 different types of tools.

Cons

Management is lacking in training, they don't know how to handler conflict. No confidence in leadership, we are told one thing and never seems to follow through. No accountability

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