3.0
Aug 21, 2014
Former employee, more than 5 years
Guadalajara, Jalisco
Recommend
CEO approval
Business Outlook
Pros
Is a strong and financially solid company, it offers very good benefits to their workers with global presence. Has a very strong portfolio of clients and extensive generating many jobs
Cons
Still presents serious opportunities to improve satisfaction oriented customer mentality where their customer service department in Mexico is still far from reaching maturity and solid service mentality. There is still a room to improve. They have everything to do and succeed, they just need to believe and start. Also many of the Programs Managers not really know the contractual terms