Great idea and industry, horrible place to work esp if you're a woman - Anonymous employee Flexport Employee Review

2.0
May 16, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Super cool industry, Flexport did well on PR so it's recognizable

Cons

- Something is really wrong with the top management - insane politics, ego / arrogance, but most importantly horrible culture stemming from the top (BRO doesnt begin to describe it) - all statements made by the management are well written and right, but complete bs - due to the above, it's hard on everyone but especially women. they bullied a few out of the company. There were harassment issues that were reported, investigated, and closed / blamed the victim - if the offender is in the original "boy's club". - Face time culture, people live in fear and paranoia - Bottom line: not worth it unless you're getting hired to a very senior level position immediately / have ties to the senior leadership team

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Flexport Response
6y
Thank you for sharing your feedback. We’re listening really hard to this one and want to give a thorough response, because there are a lot of troubling issues raised here. First: We take all complaints very seriously. We have zero tolerance for behaviors that alienate any team members, especially when these are based on gender, race, ethnicity, sexual orientation, or age. If you saw or heard anything that sounded like bullying or victim-blaming, that is not okay and that is not what we stand for as individuals or as a company. We appreciate your candor here and we hope you escalated through our People team during your time at the company. We are focused on creating a safe, inclusive environment where every employee feels like they belong, can be themselves, and can do the best work of their lives. This is embedded in our company objectives and will continue to be a huge priority for us. A couple of ways in which we are tackling this: 1) For about a year, we’ve been working with Paradigm -- a diversity and inclusion strategy firm that partners with leading tech startups and Fortune 500 companies -- to help us build and scale a stronger, more inclusive company. Paradigm conducted a very thorough analysis of our D&I efforts and gave us a set of detailed recommendations for every stage of the employee experience. We have implemented our first couple of rounds of these and are working on the next; we’ll continue working with Paradigm for the foreseeable future because there is always room for improvement here. 2) We continue to invest in hiring more People Business Partners, with an aim to hit a ratio of 150 employees to every 1 business partner. Research suggests that with a stronger ratio, people will feel more connected and comfortable sharing their experiences and concerns, so that we can quickly find resolution in any type of experience that feels exclusionary. We’re sorry that your experience here wasn’t positive. Flexport should be an amazing place to work for everyone; when somebody doesn’t have a great experience here, we take notice.

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5.0
May 31, 2026
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CEO approval
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Pros

- CEO is actually inspiring and interesting - Market leading tech and service - comp is better than traditional logistics companies

Cons

Work/life balance could be better. Being on a path to regular promotion means serious workloads.

5.0
May 21, 2026
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CEO approval
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Pros

Lots of really smart and nice people at the company. The culture has improved a lot recently. There's a good amount of room to develop and jump on things that you might not be exposed to in other companies.

Cons

The company moves a little too fast at times and maybe overlooks things that are working well and don't necessarily need to be changed for "efficiency" at the risk of doing things incorrectly. It can be hard to move up in some departments. work/life balance varies a lot by team.

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