The potential upside isn't worth the incompetent leadership and lack of direction. - makers Flexport Employee Review

1.0
Feb 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of growth potential in a field where tech is just starting to come into the scene, great opportunity for improving an entire industry.

Cons

The peter principle is at play here - people have been promoted beyond the point where they're competent, merely because they're great at managing up. The leadership speaks in platitudes and takes no ownership of problems until they're too big to ignore and too difficult an issue to turn around. Then, instead of doing something themselves about it, they assign it to someone else to deal with, only to claim the credit later. Product and engineering direction changes quarterly and the roadmap is way too ambitious for the personnel that we have, even without the employee churn (there's a lot and more is coming). The entire situation results in eroded trust in leadership, who blithely go forward as though nothing is wrong. None of them are ever held accountable, either.

Explore other reviews about Flexport

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good leadership and flexible

Cons

Not enough growth, or knowledge regarding logistics

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The compensation was strong and competitive, and it was consistently the best part of the job. If your priority is pay in the near term, that piece delivered.

Cons

I struggled with the lack of stability. It rarely felt like the ground was solid, and that uncertainty was hard to sit with over time. Return-to-office expectations seemed to change more than once, and I personally didn't find the reasoning behind those shifts clear. It was hard to plan around. I also found the performance review process difficult to trust. In my experience the outcomes didn't always seem to line up with the actual work, which made it hard to feel like I knew where I stood or how to grow. There was A LOT of turnover in leadership during my time there. With direction changing frequently, it often felt like priorities were in flux, which made it next to impossible to stay oriented.

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