If it had Only been Better - Assistant Business Manager Fogelman Employee Review

After 20+ years in the industry, I have finally found a property management company that gets it right. Fogelman genuinely cares about its employees and residents alike. Their "Fogelman Difference" isn't just marketing jargon—it is a reality. The leadership is stable, the culture focuses on the long haul, and the teams are highly talented and supportive. They are disciplined, focused, and completely true to their core values.

None. After two decades in this line of work, I have no complaints about how Fogelman operates.

Most of the people at the executive level and corporate office are “good”, well-intentioned folks. Pay is fair.

There is a disconnect between corporate and the rank-and-file (onsite) employees. Onsite employees receive zero input on decisions that affect them. It feels like every new blanket policy is designed by people who haven’t been onsite for years (or left it for a reason!) and the policies solve an imaginary problem or small problem specific to only a few properties, which results in ALL onsite employees being burdened with more meaningless tasks to do. A prime example is the new maintenance training modules that force well-qualified maintenance guys to waste hours completing a mandatory course on how to use a multi-meter, when they already know how to use one and have a backlog of 70 service requests to complete. On top of that, Fogelman’s software and web-based tools do the opposite of what technology is supposed to do: They make administrative tasks longer and the onsite teams less productive.