Pros
-Absolutely amazing benefits and perks which really make working from home enjoyable. -Great team who loves to collaborate with each other and pushes each other to be better every day - The software and product are very solid. Development team was quick to address major bugs and it never felt like you were waiting around for things to be fixed for a long time. - Flexibility with your schedule if unexpected things came up in your personal/family life.
Cons
Being in support, it felt like the volumes just kept increasing without much break, and it didnt matter how many tickets you solved or calls you took, it often felt like it wasnt enough because there were always more to do. Management tends to work a lot of over time, which I felt went against a good home-life balance. Although there is not an expectation to work a lot of overtime, it sometime came across as though the only way to get a raise or promote was if you were working a lot of extra hours.
