Pros
- Employees are lovely and willing to help when asked - Plenty of opportunities to learn the basic structure of a SaaS product/software company operations - Unlimited PTO - Good mix of local and remote employees - Powerful mission statement that is reiterated often, there is a need for the product offered - Quarterly skip level meetings
Cons
- Initial screening and exit interview do not occur with HR, but instead the Executive Assistant - Processes for contacting an HR representative are unclear - 401k matches or contributions did not exist until 2022 and pale in comparison to other companies - Medical benefits are not great - Company is not transparent about pay making it hard to decipher if even an internal transition is to be considered a promotion or lateral - Company does provide Udemy to all staff (pro) but does not reimburse/support any other continuing education opportunities or certifications (con) - Certain customer initiatives will always be prioritized over others - Some individuals in leadership are condescending in terms of tone of voice and choice of words - Work distribution amongst team members is not even - Pay is not on par with the industry, several individuals have recently parted with the company due to this con alone - Recent change in CEO - Unprofessional communication from leadership regarding individuals who have recently left for better opportunities, viewed as manipulation - Little respect for personal time and/or obligations outside of working hours - Company is SEVERELY lacking in diversity as of lately