Pros
Staff discount Fun environment and great colleagues you can banter with Walkie talkies for easy communication amongst team members Managers to guide you and to handle difficult situations (depending on where you are honestly.) Overtime pay, double pay on holidays You can go into the staff room/pantry to take a breather whenever you need. You can stream your own music.
Cons
Poor shift/time management at times, breaks can get delayed because a team member wasn't back from theirs Yelled at constantly by the FM even for the smallest mistakes, and was treated with crude and snide behaviour which was very unnecessary. A manager shouldn't have to yell/be sarcastic/drive their subordinates to the point of tears to get their point across You can get quite overwhelmed when working during rush hour/holiday season, especially if you lack the experience. Some teammates can be quite snide to each other especially with newcomers who are clueless/ aren't familiar with the SOP.