Pros
Relatively straightforward job with decent pay and training. The insurance benefits, while not great in comparison to larger fintechs, are actually better than many of their MCA competitors. The UW directors during my time there (Brian & Jarett) were phenomenal. If you have a strong sense of urgency, good attention to detail, and a solid work ethic (volunteering for O.T., taking over deals for people that are absent, etc.), then you will thrive as an UW here. Work-life balance is strong; no mandatory O.T and strict 9-to-6 schedule. Weekly breakfast and monthly lunch, as well as occasional happy hours.
Cons
The job, while simple, can become very repetitive and monotonous. Due to how heavily saturated this industry is, sales reps and ISOs blatantly/repeatedly lie to merchants just to close deals, which often creates significant issuss down the road. We HAD to commute to the office 2-3 times per week, and couldn't simply WFH when we were sick. Only management had the option to freely WFH. HR watched your time like a hawk; we had to clock EXACTLY 40 hours each week. The UWs worked in an office near a shady part of Penn Station (down the street from a rehab clinic and around the corner from a 7-Eleven to which police frequently responded). Even though there were only a couple hundred employees during my time there, "upper management" fancied themselves as all-powerful deities (I.E. never joining meetings, staying in a closed office all day, etc.). High turnover, and few opportunities for advancement.