Great product to learn in spite of hostile work environment. - Technical Support Analyst Forcepoint Employee Review

2.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Great security software\hardware product which you get to use SQL, AD, Windows, Linux, Cisco,SSL,proxy, etc... in environments from small businesses to government facilitites

Cons

Hostile work environment. This may have changed. VP of Support knew that the majority of customers were going to Premium support, but did not hire accordingly to handle the volume till after the fact. Managers would each have a favorite tech or two and if you were not one of the favorites than you were just another slob on the phone. Techs with experience were not valued and no effort made to keep seasoned techs. New techs are hired on with higher pay and better title without knowing the product. The best way to get promoted would be to quit and re-apply a few months to a year later. High turnover due to hellacious workload with little to no respect from management.

Explore other reviews about Forcepoint

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

To see the evolution of Forcepoint over the last few years has been impressive. We continue to grow and invest in our company and people. I feel as if I make an impact in the company and always feel appreciated. Forcepoint is a great place to excel. Our CEO personally cares about the success of the people and company.

Cons

Fast paced environment, strategy changes as the market changes. fun but can be hard for some.

3.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote friendly. Good culture depending on the team.

Cons

I am making $185k total comp as a basic Marketing Manager. Not even a 'Senior' Manager, but just your basic peasant-class Manager. How can I be making as much money (or more) than some of the Forcepoint staff lawyers, more money than some junior-level medical doctors, but my job title is equivalent to that of some recent college grad? This matters because my job is Director-level in everything but title only. All my KPI's, performance reviews, and work, is at the Director level. But because I am a basic manager, some of my peers treat me as if I am 23 years old making $70k/yr with bare bones KPI's. This creates an awkward situation because I am paid more than many colleagues who have more senior job titles than me. But since we do not openly discuss salary, my peers do not know this and think my KPI's are basic, when really I have much higher KPIs than colleagues with more senior job titles It is silly that some peers are making 20-30% less than me, but have more senior job titles just because of tenure - which is a meaningless indicator of performance.

2
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Forcepoint Response
1mo
Thank you for taking the time to share your feedback with us and we aim to use insight from current and former employees to continuously improve. Please feel free to reach out to a member of HR or the Leadership Team if you would like to share more feedback directly.
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