Great name, but a dying business model and waning influence - Senior Analyst Forrester Employee Review

2.0
Apr 20, 2009
Recommend
CEO approval
Business Outlook

Pros

+The people you work with. The research and sales people are top notch, not that management would notice. + The recognition you get in the industry. Almost everywhere I went and everywhere I have gone since, people knew the Forrester name. + Getting to learn about some of the really cool things that are happening in technology.

Cons

- The business model is changing and management seems to lack the foresight to understand that the syndicated research model is dying. Listen to some of your own research and analysts in the Web 2.0 space. Instead of trying to hold on to a dying model, reinvent the industry. - Forrester recently laid off 5% of its work force in a quarter where they performed better than the year before and the company had over $200 Million in cash. Some of the people laid off were obviously hitting their targets and making clients happy, so it wasn't for performance or client reasons. It was simply a knee-jerk reaction that competitors had recently had layoffs, so the Street expected the same from Forrester. Forrester lost some really good people. - The company is completely beholden to Wall Street and vendors, and is managed as such. Which means you focus Q to Q and be damned about any long term focus. The company would be in a much better position now if it were still a privately held. - There are a lot of clueless middles and upper management who should not even be in management positions. Expect to be given lots of really stupid feedback and instructions. - You are hired as an analyst but are really a consultant. As an analyst, you are told the most important thing is your research. The truth is that if you are not bringing in consulting revenue, expect to be shown the door.

Explore other reviews about Forrester

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

Cons

The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

2
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Forrester Response
1mo
Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
3.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people work here, work-life balance is ideal if you have a good manager.

Cons

Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

1
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