Horrible management and Salary but a good Company name for your Resume - Account Executive Forrester Employee Review

1.0
Sep 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Forrester is a recognizable and respected brand to carry on your resume which helps when looking outside of Forrester for other jobs. You learn a great deal about various industries and work with senior level individuals. Your sales skills become quite acute as you are selling an intangible product at a high price point.

Cons

Very poor pay. Extremely inept Sales management that places a high value on "activity" and little on results. Favortism to sales employees who are "yes" men and don't ask questions. Promotions based on drivers other than performance. A sales compensation plan that does more to anger you than to motivate you. This plan has decreased the average Sale's reps salary over the past 3 years and is continuing to be tuned to further decrease sales pay while stock price and company earnings grow at 15%+ annualy. A company that is run by "Analysts" or research intellectual types who have no appreciation for the sales team and treat them accordingly. Extremely restrictive shared services groups that hinder sales ability to perform rather than enhance it. Poor internal policing of sales rules which results in deals being taken from reps and awarded to other based on relationships and arcaic rules. Saving the best for last, a money-back-guarantee that allows a client to void any sale you've made regardless of their satisfaction or client service. This results in a sales rep owing copious amounts of commision dollars back to Forrester through no fault of their own. This is the single highest factor in sales rep disatisfaction at Forrester and one of the key reasons why Forrester's best sales reps are abandoning ship faster than the Titanic.

Explore other reviews about Forrester

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

Cons

The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

2
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Forrester Response
1mo
Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
3.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people work here, work-life balance is ideal if you have a good manager.

Cons

Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

1
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