Pros
Some of the best colleagues I've ever worked with. There's a genuine sense of respect and collaboration across teams, which makes it easier to have constructive conflict, all with the customer at the center of our actions. The corporate culture has generally been very good (although declining quickly -- more details in the "Cons" section), and I've learned more in my role at Forrester than I did at my previous employers and in my schooling.
Cons
Unfortunately, the executive team doesn't embody the same corporate values that my colleagues demonstrate and take to heart . Over the last 1.5 - 2 years, there's been a steady decline in the integrity of executive leadership decisions and communications to the both the employee population and clients, to the point where I would honestly no longer recommend this organization to friends, acquaintances, or prospective clients. Sadly, I no longer view Forrester as a research, data, and people company. And while I have the upmost respect for my colleagues' integrity and knowledge, I now view Forrester as primarily a sales company, that just happens to sell advice on best practices in customer and employee experience, while failing to follow their own "playbook" and recommendations.
