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      Forrester

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      Forrester reviews

      2023 - Cultural Reset - Researcher Forrester Employee Review

      1.0
      Jan 20, 2023
      Researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are great, the research is interesting, and co-workers push you to your intellectual boundaries. Culture is our pièce de résistance and is the key to how we retain employees. However we are currently going through the midst of a cultural revolution.

      Cons

      In the past few weeks: -The generous PTO plan that rewarded tenure was changed to "flexible" time off -There was an aggressive round of layoffs -Promotions and merit increases were put on hold for the second time in three years -Our highly touted "anywhere work" policy was revoked and we were told to be back in office every Tuesday and Wednesday within two weeks

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      5.0
      Jun 1, 2026
      Director, customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

      Cons

      The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

      2
      avatar
      Forrester Response
      1mo
      Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
      3.0
      Jun 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people work here, work-life balance is ideal if you have a good manager.

      Cons

      Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

      1
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