Problems at the top - Anonymous employee Forrester Employee Review

3.0
Jan 30, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My colleagues are some of the smartest, nicest people I’ve ever had the pleasure to work with. My boss is great.

Cons

Leadership has cut itself off from the rest of the company and is making decisions that negatively impact employees without consideration or empathy. The “Anywhere Work” policy is now being recast as “an experiment” and employees were given only a couple of weeks notice to return to the office every Tuesday and Wednesday, just days after announcing a layoff. The new hybrid policy is creating stress and hardships, but if you live within 45 miles of an office (yes, even in the Boston, New York, or Washington, DC areas!), you’re expected to come in regardless of how bad your commute is. Some of the more entry-level folks can’t afford office parking, particularly since all raises and promotions have been frozen until at least the middle of the year. We’re all going to take a pay cut because of hybrid, thanks to the commute, but instead of providing relief we’ve been told to just deal with it. We were praised for our productivity at this month’s company meeting, completely ignoring that it’s Anywhere Work that’s enabling us to be productive. We write all this research on employee experience, but we clearly don’t follow it.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

Cons

The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

2
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Forrester Response
1mo
Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
3.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people work here, work-life balance is ideal if you have a good manager.

Cons

Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

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