All 5 star reviews are left by NPCs - Senior Vice President Forrester Employee Review

1.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

That was in the distant past... All the 5 star reviews you are reading are from NPCs who have to show their loyalty to a place that would lay them off without blinking or thinking twice about it.

Cons

I really am annoyed by the level of incompetence by all levels of management, especially at the exec level. This trickles down to the rest sadly and creates an atmosphere of fake smiles and disingenuous the likes of which I've never experienced before. There are some amazing people who work here but they are sprinkled in amongst a sea of NPCs and tryhards who have no concept of what work life balance is outside of Forrester. I can't speak for all functions but overworked and underpaid is 100% a real issue here. Don't believe me? Read all the other reviews that basically state the same exact thing over and over again. Constant changes and pivots to adopt new processes only to change things in a few months amidst keeping up with an egregious workload all while the business increases their price point significantly and pivots away from products that work in the MIDDLE of an economic downturn. What are you doing?! Of course in time things will be fine, but at the cost of your greatest asset - your workforce, really?? Morale is horrible and people are just too 'busy' to be human and really care. Not a good place to work. Folks that have been here for a long time live in some sort of hazy illusion that they're safe - you're not. As proven by the last round of layoffs. I wish I had a better experience to share and hope to revise this review one day if things turn around. I fully expect to see more reduction in workforce later this year/into 2024. Best to update your resume and network some in the meantime. If you're reading this and are thinking about applying, simply don't.

Explore other reviews about Forrester

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

Cons

The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

2
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Forrester Response
1mo
Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
3.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people work here, work-life balance is ideal if you have a good manager.

Cons

Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

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