Pros
The people (below the executive team level) and the clients - both are world-class. There exist incredible analysts, consultants, data scientists, sales and service team members, events specialists, and support teams - many with strong managers. The brand still holds huge value (now mostly untapped) and can still mean something.
Cons
The company has lost its way over the past two years with a sole focus on inane metrics over people and guardrails on how to serve clients. As well, a poorly redesigned product and sales model are now being forced on clients in the company's continued attempt to mimic Gartner rather than make something different, unique and new. The culture that was once such a powerful positive force no longer exists as the executive team fails to lead.
