Pros
There are a lot of great people working at Forrester. You have the ability to learn a lot, work with interesting clients, and be a part of a process that influences decisions and programs that large companies make.
Cons
Forrester has decided to double down on a product that clients aren't super satisfied with (due to crazy cost upticks with with no other options available upon renewal). By doing so, sales teams have suffered, and they place the blame entirely on the individual reps who have to upsell sometimes upwards of a 35%-40% cost increase due to poor contract deals in the past. Management gives no grace. I exceeded my number and was told that I was "failing". They champion that we must "prove the value" (naturally), but what clients see is that they'll have to pay $20k+ more for a license. Even if we spun gold for them alongside this new product, in this economy a lot of people have not renewed, and internally even long time Forrester employees have left as the selling environment is just tireless with not a lot of gain. The internal culture has become very micromanaging (for any experienced reps it is simply agonizing), and there is little mobility within the organization to promote. While there were a lot of great smart people at the organization, the overarching tone of the employees was so negative. There is not a lot of trust in the executive team, and you can almost count on management not having your back. They are very clearly in the business now of getting people to quit, or put them on a path to get terminated with no severance. They can't afford more layoffs for their brand, so they are putting the blame of a horrible business decision on the backs of their employees. Don't bother working here. I have hope they will bounce back, but for now, working there is like canoeing upstream without a paddle. Good luck. I hope this review can save you some time and turmoil. On to better things!
