A Misleading Role in a Toxic and Sinking Ship... - Research Associate Forrester Employee Review

2.0
Jan 18, 2025
Recommend
CEO approval
Business Outlook

Pros

-Forrester offers interesting research topics, exploring emerging tech trends and the 'future of' various industries. - You also have the chance to collaborate with colleagues globally - You get to be in a room with brilliant minds who are experts in their fields and gain insightful perspectives from executives at various companies. - You get to attend some of the Forrester events which host very interesting speakers in the field. - Some colleagues are lovely and supportive, which makes your day more bearable - Some analysts you are aligned with to can also be very nice (but you don't chose who you end up lined up to) - I think the name of the company looks good on your CV (although it's a sinking ship now).

Cons

Leaving Forrester was the best decision I ever made. Since taking on another job, I’ve realized how detrimental Forrester was on my well-being and self-esteem. I'm now thriving and gained back my confidence! Here's why: - They only care about performance, with very little care about your health, your well-being, your research topics of interest, or your career progression - The company fails to foster a positive culture. They hire based on expertise, but don't seem to care if their analysts have any people skills...and many don't. I know many HR cases that have been raised against them over the years, and I've been told awful things myself without any apologies. Management would be aware of how rude they are, but they would do nothing to correct this behaviour. Instead they would assign these analysts to another RA. - The title 'Research Associate' is misleading, as you'll spend 80% of your time taking notes, managing projects, and being treated like a PA by some analysts if you're unlucky - They claim you'll have more writing and research opportunities after you become Senior RA (after 1-2 years), but it's nearly impossible to find the time to do this, as you are still expected to manage a dozen projects simultaneously. All this for an extra 2-3k a year. - Most RAs join with a positive attitude, only to hate their jobs past a year and get unmotivated. I don't know any RAs who liked their job. The company stretches you to the limit without appreciation, focusing only on mistakes. They make you work on so many projects at the same time then tell you how terrible you are if you are not meeting all the impossible deadlines. Why bother working so hard and overtime if that's how they treat you? You're not in IB making enough money to be treated this way. That's when RAs either quit, have a break down or stop caring, and performance start going down. - There's no real progression, and tasks aren't engaging. Many SRAs get stuck in their roles for years due to limited spots for Researchers. Forrester knows that, and expect people to leave after 2 years anyway. Even when they become Researcher, support is minimal, and they also end up leaving. -Management did many rounds of layoff, and couldn't justify their decisions. It just caused anxiety, panic across teams, with everyone jumping ship as they think they might be next, or giving RAs even tighter deadlines to publish reports quickly, in fear of being laid off next. This just created an even more negative work atmosphere.

Explore other reviews about Forrester

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

Cons

The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

2
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Forrester Response
1mo
Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer
3.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people work here, work-life balance is ideal if you have a good manager.

Cons

Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

1
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