Forrester

Forrester reviews

Healthy culture w/ business challenges - Anonymous employee Forrester Employee Review

4.0

Sep 1, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people and the culture are first-rate. I work with smart, talented, passionate colleagues who will do anything to help me. Very collaborative atmosphere. You'll read a lot of comments about the hybrid work policy (three days/week in the office) - it's definitely an emotional issue. I like the flexibility to work from home on Mondays and Fridays and I'm energized by being with colleagues in the office the other days. Our current policy seems pretty much in line with what most companies are doing these days.

Cons

You'll read a lot of negative reviews here - people are frustrated after three straight years of poor financial performance. Those are legitimate concerns. But this remains one of the healthier work cultures you'll find. It's intellectually stimulating, and people are genuinely kind. A lot of the so-called "culture" issues will be rectified by getting the company back to growth.

Forrester Response

10mo

Thank you for your feedback. I appreciate you taking the time to share your feedback. The camaraderie that our employees share with each other to work together and bring impact and influence to our clients is one of the best. This was also underlined during the annual engagement survey. I am glad you find our culture healthy. We are confident to come back to growth thanks to employees like you who work hard and have immense passion for the work we do. Jobina Gonsalves Chief People Officer

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5.0

Jun 1, 2026

Director, customer success

Recommend

CEO approval

Business Outlook

Pros

Forrester is a truly rewarding place to work. I feel like I make a meaningful difference every day, both for our clients and within the organization. The colleagues here are exceptional. They are smart, collaborative, and genuinely supportive. I’m constantly learning from a talented group of people who care deeply about the quality of their work and the impact it has. The culture encourages thoughtful problem-solving, professional growth, and doing work that matters.

Cons

The most challenging aspect right now is the current business performance, which can create uncertainty and added pressure across teams. At times, this environment can impact workloads, decision-making speed, and overall predictability.

Forrester Response

1mo

Thank you for your many years of contribution to Forrester ! I’m really glad to hear how strongly you feel about your colleagues and the impact of the work. It's wonderful to see the combination of thoughtful problem-solving, collaboration, and meaningful outcomes reflected in your experience. You’re also right to call out the challenges of the current business environment. Periods of change and performance pressure can create uncertainty, and I know that can impact workload, pace, and predictability. I am confident we are on the right path towards growth this year and it wouldnt have been possible without great colleagues like you. Thank you again for your candid feedback, it means a great deal coming from someone with such deep experience at Forrester. Jobina Gonsalves Chief People Officer

3.0

Jun 23, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smart people work here, work-life balance is ideal if you have a good manager.

Cons

Morale is low, leadership is extremely out of touch with the sentiments of the workforce.

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Healthy culture w/ business challenges - Anonymous employee Forrester Employee Review

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