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Fortera Credit Union

Engaged Employer

Poor communication and management - Anonymous employee Fortera Credit Union Employee Review

2.0
Apr 11, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of anything positive to say. There's honestly no reason for anyone to work here.

Cons

Frustrating to work here because of poor communication and lackluster management. Employees get no training or support, and management expects you to know what they want you to do from reading their minds. Don't work here unless you want to feel like pulling your hair out every single day.

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Fortera Credit Union Response
2y
Thank you for taking the time to share your feedback. We're genuinely disheartened to hear about your negative experience. Our team believes strongly in the importance of effective communication, proper training and supportive management. Your feedback is invaluable to us as we strive to create a positive and fulfilling work environment. We would greatly appreciate the opportunity to discuss your concerns further to ensure the quality experience we strive to provide for all employees.

Explore other reviews about Fortera Credit Union

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Fortera has given me the opportunity to build meaningful relationships throughout the community while helping individuals feel more confident in their financial lives. One of the things I value most is the ability to create impactful financial wellness programs that truly meet people where they are without judgment or pressure. Pros: * The culture encourages creativity, relationship building, and community involvement. * I’ve been able to collaborate with schools, nonprofits, businesses, and military organizations in meaningful ways. * Team members genuinely care about serving others and improving our communities together. * There are many opportunities for growth, leadership, and innovation.

Cons

Cons: * Like any growing organization, there are always areas for continued communication and process improvements. Overall, I’m thankful for the experiences and opportunities I’ve had during my time here.

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly, this company is such a great place to work. The benefits and PTO are amazing, and I love the VTO and Stakeholders bonus program. Management genuinely encourages people to use their time off and maintain a healthy work-life balance instead of making employees feel guilty for taking a break. It’s refreshing to work somewhere that understands people have lives and responsibilities outside of work and really "walk the talk." There are also lots of opportunities to grow and level up in your career, and the overall vibe is super positive. The culture is fun, supportive, and not toxic like a lot of workplaces out there. Leadership genuinely wants people to succeed and always makes employees feel valued. And the CEO is super caring and involved, which you don’t see often. It really feels like a company that invests in its people and wants everyone to win.

Cons

Everyone can improve but there really are no cons.

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Fortera Credit Union Response
1mo
Thanks so much for sharing your feedback. We’re really happy to hear you’ve had such a positive experience with our benefits, work-life balance, growth opportunities, and overall culture. We work hard to create a positive workplace where people feel supported, valued, and able to grow both personally and professionally — so hearing this honestly means a lot. We appreciate you being part of the team and helping make the culture what it is.
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