Pros
• Incredible coworkers • Immense potential as a company
Cons
• Extremely reactive to issues, slashing through proven systems at a single suggestion from outside, with little effort given to a more proactive approach from within • Often sets unrealistic expectations at customer level that are almost impossible to meet by production, then blames lower level employees when things falter. • Communication lacking when it truly matters • Training program for complex jobs lacking • Short-sighted when it comes to retention or long-term staffing decisions • Dismissive of more efficient and effective thoughts and ideas from people with feet on the ground, embracing instead the "quick & dirty" fixes dreamt up by people outside of the actual process.