Outbound CSR - Outbound Customer Service Representative Forward Air Employee Review

1.0
May 20, 2015
Recommend
CEO approval
Business Outlook

Pros

benefits pay 27 a week to insure me and our 5 year daughter

Cons

angry customers no one speaks English lack of support from management

Explore other reviews about Forward Air

5.0
Sep 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pro family and treat employees very well.

Cons

I don’t have anything negative to say

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable work, very little risk

Cons

No room for growth or advancement

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