Q: What are the top reviewed jobs at Forward Air?

Dispatcher (14) , Dock Worker (14) , Customer Service Representative (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

Question 1

Does Forward Air pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

Question 2

How satisfied are employees working at Forward Air?

Accepted Answer

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

Question 3

What are the top reviewed jobs at Forward Air?

Accepted Answer

Dispatcher (14), Dock Worker (14), Customer Service Representative (13), Manager (12), Account Manager (10), Cargo Handler (10), Forklift Operator (10), Class A Truck Driver (9), Truck Driver (8), Operations Manager (7), Dock Supervisor (6), Terminal Manager (6), Operations Supervisor (5), Owner Operator (5), Supervisor (5)

Question 4

What are the pros of working at Forward Air according to real employee reviews?

Accepted Answer

"Decent pay and schedule options" ((in 27 reviews)); "Good benefits and pto revamp." ((in 22 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "Easy to get time off when you need to." ((in 6 reviews)); "good work environment" ((in 5 reviews))

Question 5

What are the cons of working at Forward Air according to real employee reviews?

Accepted Answer

"Bad management and no structured" ((in 31 reviews)); "No training for outside folks." ((in 11 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 11 reviews)); "Lack of Leadership" ((in 8 reviews)); "No raise since switch to salary..." ((in 8 reviews))

Question 6

What are employees saying about Forward Air layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

Question 7

What are the top reviewed Forward Air locations?

Accepted Answer

Groveport, Columbus, Chicago, Atlanta, Dallas, Grand Rapids, Greeneville, Irving, Des Plaines, Memphis, Elk Grove Village, Phoenix, South Bend, Denver, Louisville, Charlotte, Houston, San Antonio, Forest Park, Kansas City, Indianapolis, Los Angeles, Seattle, Jacksonville, Weston, Salt Lake City, Richmond, Tulsa, Greensboro, Euless

Forward Air

It was a better company before the merger from usa carriers to forward air solutions. - Dock Lead Forward Air Employee Review

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