SBA - Small Business Advisor Forward Financing Employee Review

I am very sorry to hear that you had a bad experience at Forward Financing. As CEO, I take personal responsibility for every colleague’s job satisfaction and I apologize if you were not happy with your experience at the company. We started our company in 2012 with the goal of helping small business owners get financing to grow their businesses. Since then we have done over $100 million in financing and are extremely proud of our achievements. We find nothing more rewarding than customers thanking us for getting them funds to finance payroll, inventory, expansion etc., even after their local banks have rejected them. You can see our customer satisfaction in the 100+ 5-star reviews on TrustPilot, an independent, third-party review site. In addition, we have consistently maintained an A+ rating with the Better Business Bureau (BBB). Our customers’ high satisfaction ratings notwithstanding, we are committed to offering our employees a rewarding work environment with growth opportunities, consistent learning and challenges – all while enjoying the company of bright, motivated and ambitious colleagues. We are extremely proud of the A team we have assembled across all functions. We are a fast-growing company and while growing, we did make some mistakes. As a result we had to let go of some of our colleagues earlier this year for no fault of theirs. As someone who hired each one of them, it was incredibly painful for me and a bitter, yet important learning experience. Clearly your experience at Forward Financing was less than optimal. I do wish you had brought this to my attention so that I could have tried to make it better. As you know, we have an “open-door” policy, there are no offices for management and we try our hardest to have an open dialogue. Still, I want to thank you for your time here and wish you the best in your career. Justin Bakes