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Forward Service Corporation

Engaged Employer

Needs improvement - Team Leader Forward Service Corporation Employee Review

1.0
Nov 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Vacation of 4 weeks. Pto is a good package and the pay is good.

Cons

HR does not care. There’s so many issues at lower levels and it’s brought up to HR who doesn’t care. My region has the highest turn over due to leaders. There is no training for leaders. Case managers are forced with a lot of work because staff quits. The turn over is not as low as they say when in facts it’s 60% or more. We had a meeting where we were told to give team members who give the company a good review a gift card. They are paying for the reviews.

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Forward Service Corporation Response
3y
Thank you for taking the time to leave a review. As an organization, we certainly do care about our employees’ wellbeing and their opinions. We have the regular pulse surveys and maintain an open-door policy. I’m not sure where the turnover rate you cite comes from, but our rate is 22%, which is well below the national average for similar companies. Offering any sort of compensation for a positive review is definitely not a corporate initiative and we have not “paid” for the positive reviews in any way. Even if we wanted to, there isn’t any way for us to know who left a review for us - positive or negative. If you have concerns, I urge you to reach out to your supervisors and HR to discuss so we can make changes that improve life for staff and, in turn, for our clients.

Explore other reviews about Forward Service Corporation

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from co-workers and the opportunity to make a real difference for people in need.

Cons

Working with people in crisis can be stressful at times.

4.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good people with equally good intentions to help those who are in a vulnerable place.

Cons

There was a big pressure to get people to be enrolled into the program with no financial bonus incentive.

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