Company is now way too corporate and you get zero support - Team Leader Forward Service Corporation Employee Review

Thank you for taking the time to leave a review. There's a lot to discuss here, but I'd like to address a few points. 1) As an organization, we certainly do care about our employees’ wellbeing and their opinions. We have the regular pulse surveys and maintain an open-door policy. 2) Offering any sort of compensation for a positive review is definitely not a corporate initiative and we have not “paid” for the positive reviews in any way. Even if we wanted to, there isn’t any way for us to know who left a review for us - positive or negative. 3) The 240 PTO hours you're referring to was a change in policy due to the pandemic. Previously, staff could not roll over that much, and it made a huge difference when they couldn't go on vacation or didn't use it up for other reasons that year. To keep the hours from vanishing, we changed our policy to allow more PTO rollover. We do hope our staff will enjoy their time as needed - whether it's a vacation or long weekends. 4) I'm sorry to read about your experience as a Team Lead. It's a title you've earned through hard work and dedication. We want to support you well. I've come to appreciate the family nature of FSC during my tenure here as well, and given that you're still with us, you must believe in your work. Please reach out to your supervisors and HR to talk so we can make changes that improve life for staff and, in turn, for our clients.