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Forward Service Corporation

Engaged Employer

Come for the benefits, Stay for the…benefits (definitely not the work or the people) - Non Profit Forward Service Corporation Employee Review

2.0
Jan 27, 2023
Recommend
CEO approval
Business Outlook

Pros

They understand the work, expectations, directors, and human interaction is barely tolerable so the benefits are incredible. They genuinely try to make everything better and they’re so often hamstrung by a state who adopted the slogan “Forward” but is desperate in its rural areas to move backwards. CEO pay to employee ratio is fair, as is the the percent of annual revenue the company receives compared to CEO’s salary.

Cons

Disappointing directors (specifically participant facing program directors). It’s very clear to every single participant facing employee that there is a very real disconnect between directors and those who carry out the work that earn the six figure salaries for the directors. Directors are unavailable to communicate with and so far disengaged from their actual programs they are unfamiliar about what the program processes even are. Because I have no recourse of anonymity within the company, I’m sharing a story about COVID which gives many employees anxiety. I emailed for direction about a COVID exposure and never got a response, ever. Why do we still have the flyers up in office if HR isn’t going to even reply? Makes us feel like our questions and concerns are meaningless and discourages us from filling up.) They keep coming up with more directors too! Director of Excellence and Innovation?? Are we a publicly funded Midwest non-profit or a San Francisco tech startup? W2 caseloads declined for years and the funding cuts were evident to anyone who had a brain. There was no plan other terminate multiple client facing employees at Christmastime with 2 weeks notice (not excellent and not innovative). Of course, no severance. Merry Christmas to those ex-employees.

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Forward Service Corporation Response
3y
Thank you providing us with feedback on your employment with us. Best wishes for your future.

Explore other reviews about Forward Service Corporation

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from co-workers and the opportunity to make a real difference for people in need.

Cons

Working with people in crisis can be stressful at times.

4.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really good people with equally good intentions to help those who are in a vulnerable place.

Cons

There was a big pressure to get people to be enrolled into the program with no financial bonus incentive.

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