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Foundation for California Community Colleges

Engaged Employer

Good seasonal work opportunity - Call Center Agent (Customer Service) Foundation for California Community Colleges Employee Review

3.0
Nov 3, 2024
Recommend
CEO approval
Business Outlook

Pros

The hiring process was quick and seamless.

Cons

Training was rushed and not efficient. A lot of time was wasted on basic computer navigation and not enough on actual job information. Due to it being seasonal they were quick to put you on the floor answering calls, and did not give any time to shadow.

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Foundation for California Community Colleges Response
1y
Thank you for taking the time to provide us with your thoughtful feedback. We are always striving to improve the employee experience at FoundationCCC and ensure we’re upholding an environment where team members feel included, valued, and supported. We will be sure to take this into consideration as we build out more training for our Call Center employees.

Explore other reviews about Foundation for California Community Colleges

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits Work Life Balance Team Support

Cons

None maybe some organizational structuring

3.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH Slow season Nice coworkers for the most part

Cons

Back to back calls during summer A lot of scripting A lot of busy work

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