Pros
Remote Work Flexibility: A major plus was the fully remote work model, which offers great flexibility. Internet Bonus: The company provided a valuable internet bonus, which was a clear and appreciated perk that helped cover remote working expenses.
Cons
Severe Disorganization: The environment was largely disorganized and lacked clear structure or processes, which made efficient QA work difficult and often frustrating. Weak Leadership: My direct Team Lead lacked necessary leadership skills. This contributed significantly to the general disorganization and lack of clear direction for the team. Company Instability: Working under the name Sitel Nicaragua felt a bit unstable and raised questions about the company's long-term structure or direction.