Toxic Management and work enviroment, Inaccessible HR, and Poor Working Conditions - Customer Service Foundever Employee Review

Unprofessional & Incompetent Management: The leadership and middle management are highly unprofessional. They lack genuine management experience and behave more like low-level supervisors. Substandard Working Conditions (Athens Office): The physical working environment is incredibly poor. The building in Athens is dirty, smells of tobacco smoke throughout, and basic utilities are neglected—frequently leaving the bathrooms with no running water. Inaccessible HR: It is virtually impossible to contact HR. Management acts as a barrier, forcing you to schedule meetings through them first, and ultimately blocking you from ever speaking to HR directly. There is zero employee advocacy. Mobbing & Forced Resignations: Management actively pressures employees to resign. I personally experienced mobbing (systematic bullying) from management, assisted by certain colleagues. This was done intentionally to force resignations and avoid formal dismissals/severance package responsibilities as the project neared its end. Favouritism: Favouritism is destroying the team. Management has zero interest in actual team leadership or professional development. Instead of looking at objective facts, they rely on gossip, listen only to their "favorites," and make key decisions based on those biased opinions. This toxic culture seems to be systemic across the entire company.