DO NOT WORK HERE - Anonymous employee Foundever Employee Review

1.0
Jul 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Your colleagues will make excellent friends, but is this job seriously worth it for a few friends? - Overtime is welcome at Christmas - Room for progession but only because of the extremely high turnover - Clear balance between work and home, you don't take your work home wth you

Cons

- Ridiculous low pay, and once I was promoted to management I was supposed to be thrilled with my 50p more hourly wage - Disgracefully poor management who were obviously scared of certain employees so would not take action on their poor work ethic or behaviour - The job is dull, and the people at the top truly do not care about you so there is no use complaining about aspects such as pay, colleagues or even inputting your idea - The training is ridiculous and does not match the day to day job - If you are not one of the 'favourites' from the management i.e you did not work with management on a previous campagin, good luck if you are sick, late, or make a mistake. Discretion is used, but only for the favourites.

Explore other reviews about Foundever

5.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training is easy to get through it’s nice to work from home doing so.

Cons

Haven’t really found any yet.

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

Cons

You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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