Don’t work here unless you’re extremely thick skinned and have few or no commitments outside of work. - Customer Service Agent Foundever Employee Review

Thanks for taking the time to leave a review. We always welcome feedback so that we can look to make positive changes. Our staff do consistently let us know that they enjoy working with and learning from their colleagues and so it’s good to hear you had a positive experience of those you met. In regards to working patterns and shift schedules, we recognise that contact centres can be a challenging work environment and we are constantly reviewing to make sure that we are accommodating both our staff needs and the business needs where possible. We have now had our air con improved across the site, which is great news and makes for a much more comfortable environment. With the training process, we would be happy to discuss this in further detail with you so that we can gain a better understanding; please don’t hesitate to get back in touch with us on 01392 889200 if you’d like to talk this through.