As soon as you start getting incentives, they move you to another line of business, where no matter how many years or experience you have, or how good an employee you are.. you start right back as a new hire pay, pto everything. They can't get your pay correct, they micromanage every moment of your life and the management is completely complacent. Half the time you don't even know who you're reporting to. You can be a top agent for years, and they will not accept nor acknowledge it. It's contract driven not customer nor employee driven, and they cannot keep a steady contract, so you never know if you'll have a job tomorrow. They scheduling, well you will find out Friday if you are working Sunday and the following week. So unorganized.
