Not recommended - Customer Care Assistant Foundever Employee Review

Hello, Thank you for your precious feedback! We are happy that you the work life balance that you had during your experience in Foundever was satisfying and that you appreciated working with friendly colleagues. We understand that customer service can be stressful sometimes for both our associates and customers. We believe that the associate experience is the customer experience. Our MAX (My Associate Experience) program allows our associates‘ voices to be heard, through our annual survey, to share ideas on how we can improve. We understand your concerns about feeling unrecognized as an employee, especially in a dynamic customer service industry where turnover can sometimes impact the sense of belonging. At Foundever, we deeply value the contributions of every team member, and we strive to create an environment where everyone feels heard and appreciated. Our associates' feedback is incredibly valuable in helping us understand areas where we can improve and better support our employees, that is what our My Associate Experience (MAX) program has been implemented and we encourage our associate to share their thoughts to be able to improve the associate's experience in Foundever. Thank you for your contributions in Foundever and for taking the time to share your feedback. Juliette from Foundever.