A good school - Team Leader Foundever Employee Review

4.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

As an experience it was a great school and good to start a career in the industry.

Cons

Salaries could be more competitive and internal career management more transparent.

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Foundever Response
2y
Hi, First of all let me thank you on behalf of Foundever for your precious contributions to our team and for taking the time to write a review, it helps us understand better how our employees are experiencing the work life balance we provide. We are glad you could develop your skills and that you were supported by a talented training team, who helped you grow within our company. We understand that competitive compensation is a crucial aspect of fostering a supportive and motivated workforce. Foundever offers many opportunities for internal growth, and we are proud to say that 90% of our internal opportunities were filled by internal talents. We strive to provide clear pathways for career advancement and opportunities for professional development. Your feedback highlights an area where we can enhance communication and transparency further, thank you. Your feedback is invaluable to us as we work to create a positive and rewarding work environment for all our employees. Thank you again and we hope to see you again within the Foundever team! Juliette from Foundever.

Explore other reviews about Foundever

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

Cons

You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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