Solid Place to Work, Just Needs a Few Tweaks - WFM Analyst/Scheduler Foundever Employee Review

5.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Chill Work Environment: People are friendly, teams are supportive, and the vibe is generally positive. Job Security: Pretty stable once you're in, especially if you do your part. Flexible Schedules: Depending on the role, there's some wiggle room for work-life balance. WFH (When You Can Get It): Remote work is awesome when available—makes life a lot easier. Perks & Discounts: Some nice extras through company partners. Room to Grow: Internal promotions happen if you show initiative and stay consistent.

Cons

Slightly Underpaid: Compared to similar roles elsewhere, the pay could be better. Long Temp Periods: Getting converted to permanent can take way too long. WFH Hard to Get: It's offered, but not easy to land unless you're already in the system. No Annual Raises: No guaranteed yearly salary reviews, which makes it harder to plan long-term.

Explore other reviews about Foundever

5.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training is easy to get through it’s nice to work from home doing so.

Cons

Haven’t really found any yet.

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

Cons

You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

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