Sitel is a wonderful company. - Anonymous employee Foundever Employee Review

Training is easy to get through it’s nice to work from home doing so.

Haven’t really found any yet.

Knowledge about FMLA, STD, & LTD

Can’t do overtime but they don’t give you paid holidays. The pto earned is very low. They allow the callers to abuse you and don’t give you permission to disconnect calls on disrespect. They give you no time to notate which means instead of paying attention to caller, you’re notating. Only 4 people can be off at a time so even if you submit your time months in advance, it’s likely going to be denied. The insurance they offer is awful. Supervisors will call and text your phone when they aren’t supposed to.