A great learning ground - Manager Four Seasons Employee Review

4.0
Dec 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Employees are treated well. Good working environment and benefits. Food is usually good, but you can always get tiered of too much chicken. Uniform supplied and drycleaned for you.

Cons

Senior management feel entitled and above the rest. There is a good like vibe to how they walk through the hotel and how they behave in the restaurants.

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Four Seasons Response
8y
Thank you for your feedback and for your review of your employment experience with Four Seasons Hotels and Resorts in the United Kingdom. I am very pleased to read about the opportunities that you have highlighted in your review. We are fully committed to ensuring that everyone who joins our hotels has an experience that they can be proud of. We are working relentlessly with our Learning Teams and Operational Teams to ensure that we give every employee the very best start to their Four Seasons journey and that they have every opportunity thereafter to grow and flourish. We continue to listen carefully and make changes that place our employee experience at the heart of our business, I was also encouraged by the positive remarks that you made which show that we are on the right path to being an employer of choice. With your feedback, the feedback from our existing teams and from our guests we will continue to strive to be an employer of choice. We wish you continued success with your career. Kind regards Derek Director of Human Resources Four Seasons Hotel London at Park Lane

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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