Pros
The people who work in the inner working of the hotel (f&b teams, roomservice, housekeeping) are the real highlight of working here. Incredibly friendly, family esque team.
Cons
Any complaints made to Hr are brushed away as a mistake/miscommunication. Chefs (especially english as a second language chefs/immigrants/visa workers) are treated more poorly than others, for a company with a name like Four Seasons it is surprising how little they adhere to legal requirements like confirming with both parties before using annual leave/or deciding not to pay the overtime worked. And when an employee does raise an issue/complaint to the company unprofessional scare tactics are used instead of facing the issue. eg cutting of shifts, shunning, making workplace uncomfortable.