four seasons - Anonymous employee Four Seasons Employee Review

3.0
Jan 28, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who work in the inner working of the hotel (f&b teams, roomservice, housekeeping) are the real highlight of working here. Incredibly friendly, family esque team.

Cons

Any complaints made to Hr are brushed away as a mistake/miscommunication. Chefs (especially english as a second language chefs/immigrants/visa workers) are treated more poorly than others, for a company with a name like Four Seasons it is surprising how little they adhere to legal requirements like confirming with both parties before using annual leave/or deciding not to pay the overtime worked. And when an employee does raise an issue/complaint to the company unprofessional scare tactics are used instead of facing the issue. eg cutting of shifts, shunning, making workplace uncomfortable.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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