Great place to stay, not so much to work. - Anonymous employee Four Seasons Employee Review

2.0
Nov 24, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are decent however with the minimum wage increasing in the state the pay isn't as attractive as it once was.

Cons

Unless you know someone at one of the more popular properties, London, France, Miami etc, you're not getting in. No room for advancement unless you brown nose. Friendliness & compliance is appreciated more than efficiency. Do NOT ask any questions. Yes, they have a cafeteria but at times the food is un-recognizable. You don't know if its chicken, or fish etc. There is no leadership in upper management on PC (planning Committee) as they refer to themselves at the Baltimore property. Just a bunch of pretentious bosses who park orders, want you to implement unrealistic polices (based on the location) only to cower & buckle when guests make a fuss. If they actually adhered to the companies standards it would be wonderful. Treat ALL employees with respect, courtesy, and stop the passive aggressive, middle school behavior.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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