Overall a wonderful company, strives for excellence all around. - Ex-Manager Four Seasons Employee Review

4.0
Jun 17, 2008
Recommend
CEO approval
Business Outlook

Pros

FS is one of the leading hotel companies and so the training and experience are highly sought after by other employers. It is always in pursuit of excellence, and pours enormous resources into this quest, which I found admirable. Many other hotel companies are purely focused on the bottom line. They treat the line staff very well. The potential for career growth is strong, and International transfers are common so it can be a great way to see the world and work with people from other cultures. They provide complimentary room nights and discounts on Food and Beverage to all employees, typically 5 free nights after one year of employment, with restrictions.

Cons

While FS treats it line staff very well, it demands a lot of its managers. All managers are required to work a minimum of 10 hours per day, and often times need to work more hours to get the job done to the high standards demanded. While this can be understandable once and awhile, they do not return the favor during slow times and you cannot go home under 10 hours even if your work is done. ( some exceptions made for special situations) Decision making is concentrated in senior management. As a mid level manager I did not feel empowered to make all the decisions I could have made on my own...always had to run things past one level up even though the outcome was predictable.

Explore other reviews about Four Seasons

5.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment and good benefits

Cons

long hours in holiday and busy seasons

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great immediate management (up to department head), good travel benefits (although not as good as previous years), health insurance excellent. Travel benefits are nice when you can use them. Become better at what do you, but with an emotional cost.

Cons

Toooo profit heavy and want to please owners versus staff, worklife balance needs improvement although it's getting there. Pulse Survey results need to be taken more seriously by PC and not put on department heads and asssitant managers, need accountability on PC to action. Terrible employee meals, especially if not AM Monday through Friday. Poor corporate ELT team since post covid times.

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