Great Company, Great People - Pool Server Four Seasons Employee Review

5.0
Sep 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Such a good company to work for. I didn't have the benefits as part time, but full time benefits are great. Ive worked at a resort property and a city property and I learned a lot at both.

Cons

Four seasons makes their own monsters. Never say no to a guest, and the guests that complain enough get whatever they want.

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Four Seasons Response
6y
Thank you for your review as a former Pool Server. We appreciate your feedback. Thank you for your time at Four Seasons and best of luck in your future endeavors!

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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