Really great co-workers, interesting guests, premature management - Anonymous employee Four Seasons Employee Review

4.0
May 13, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyday, you work with awesome people... HR selects candidates for a cultural fit, so a lot of your colleagues share values, interests, and sense of humor. The guests you serve are always interesting, international, and your job is never the same day to day. Excellent benefits and good pay.

Cons

Many managers are between ages of 21-25 and could use a bit more experience in their field and especially in management skills. For example, a 21 year old with only a few months of legal drinking under his belt will have trouble managing a bar--designing cocktails, suggesting appropriate beverages to guests, diplomatic guest behavior management, etc.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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