four seasons, the hotel company to be - Front Server Four Seasons Employee Review

5.0
May 24, 2014
Recommend
CEO approval
Business Outlook

Pros

the four seasons culture is lived on a day to day base, however some properties are more focused on training then other. unfortunately it takes approximately 2-3 years for promotions ( generally), but due to recognition and employee engagement it makes time fly by. you feel the power and enthusiasm the company is injecting into the employees, which makes the team strong and gives power. very strong engagement with the guests build a deep relationship with the company and staff around the world. four seasons is looking strongly after their employees, some stay with the company for their life time and a incredible amount of employees are comming back after the left the company. even if i´m not a big fan of mentioning benefits( because i think you should not work somewhere because of the benefits) even they are spot on.

Cons

of cause as the nature of business, as everyone who choose the business shall know, hours are not steady ( AS EVERYWHERE), but if you want to work and improve in hospitality, this is a side effect everyone shall be able to cope with. unfortunately it takes approximately 2-3 years for promotions ( generally), but due to recognition and employee engagement it makes time fly by.

Explore other reviews about Four Seasons

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Very friendly staff. Straightforward job with good pay. Overall an enjoyable job.

Cons

Inconsistent hours. Burnout can occur if you're looking for something easy. Other than that its pretty much exactly what you'd expect. Good job to have.

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Free nights Lots of paid sick time (use it; trust me, everyone uses it as extra vacation, and it fully replenishes every year) Paid holidays Good benefits

Cons

Communication is terrible; act first, communicate later. Constant shifting goalposts; it seems like, before we can nail down one new kpi or project, an exec got bored and created a new one. The brand seems to have lost its roots since the founder left. If you are in FnB, you enjoy schedule flexibility, not here. If you are full-time, you will always work 40 hours unless you use vacation, and hotels are exhausting. Trading shifts is not a thing. There's no technical training. There's a lot of mandatory training, but it only covers work culture topics. Your direct manager will rarly be available since they seem to be in a meeting every hour of the day.

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