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      Fox Communities Credit Union

      Engaged Employer

      Fox Communities Credit Union reviews

      Good Member Products & Services Limited Growth - Member Relationship Officer Fox Communities Credit Union Employee Review

      4.0
      Jan 16, 2025
      Member relationship officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Honestly, the products and service offered at Fox are what truly make a great financial. Its still my main financial institution. I love the people who work there and believe in serving our communities, but it's a job and we're all here to keep our finances afloat with this crazy economy. It's a perfect job for those who are not looking to grow into the leadership of a company but want a stable everyday job. The benefits are comparable to other companies that have understood productivity is equated to the happiness of your team, which is most modern companies and non profits.

      Cons

      From teller to MRO you can grow quickly, in fact I believe they're going to mostly MROs with limited tellers now, which will keep the ones who like to grow occupied for a few years, maybe even more. But beyond that, it's incredibly hard to grow to any high paying position. If you don't mind being stuck making below 30 for your career, then it's great. But if you have goals beyond that, this company is hard. Especially when they keep hiring the high paying positions externally while claiming they promote growth within. There is only growth for the maxed out at 27 an hour jobs, and that was hard to get to after 8+ years with a resume from teller to assistant manger! They even took away the branch manger position at each branch, its now regional. Of course they didn't fire anyone, and some companies would, but they're not actively hiring those positions anymore. You can be an assistant manger so basically all the work of a manger without the title, which is important for your resume, and high pay. So good luck to anyone looking for more. As soon as I left, I made it over the 30 an hour range in a STARTING position! I had to laugh that I spent so long negotiating my wage at Fox to immediately have my wage increased at a starting position. There words were, "We're so excited to have someone with your experience and clearly you've worked hard." I had no experience in the position I was applying for but they recognized hard work and aptitude.

      avatar
      Fox Communities Credit Union Response
      1y
      Thank you for highlighting so many things that make Fox special – our people, our service, and our products! We love so many things about Fox and we’re excited that you do, too. However, we’re saddened to hear that your experience related to career development wasn’t what you were hoping for. Our commitment to our team members’ growth and development starts with our team members sharing their hopes and dreams with their leader so we can put you on a path to make that possible - and we've seen that come true. In 2024, we had 45% of our positions filled internally and 19% of our team members received a promotion. We’re so proud of these numbers as it shows our commitment to providing opportunities for our team members internally. Related to your concerns about pay, our compensation philosophy is rooted in our approach to Total Rewards, which takes into account not only our competitive pay, but benefits, our work environment, recognition, celebration, and a life-friendly approach to our work. Your individual experience matters to us, and we want to learn more about your journey while at Fox. Please consider giving our HR team a call at (920)993-9000 so we can learn more from you directly.

      Explore other reviews about Fox Communities Credit Union

      5.0
      Dec 13, 2025
      People team coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture is great! Credit Unions are about people helping people, and Fox Communities Credit Union's purpose, mission, vision, and values truly focus on improving the lives of our members as well as the team members who work there. In HR, I'm more familiar with the ways we support our team members and can confidently say that Fox's Total Rewards program is one of the most generous that I've ever personally experienced. Salary, benefits, growth and development opportunities, etc. there is so much focus on ensuring that the team members in our Fox Family are well cared for and supported so that they can do their best for the members we serve. Fox is growing in good ways (because our members love us!) and for good reasons. As a not-for-profit organization, our growth allows us to do more good for our members and our communities since there are no investors at the top demanding higher profits. (Yay, credit unions!!)

      Cons

      Honestly, nothing comes to mind. No company is ever perfect, but at Fox, the important things are in the right place or moving in the right direction.

      avatar
      Fox Communities Credit Union Response
      6mo
      You’ve truly made our December! Thank you for such a thoughtful review and reflection on what makes the Fox experience so special. You’ve beautifully highlighted the key elements of our intentional culture—from Total Rewards to Growth & Development—all supporting our purpose of helping people in our communities thrive. We couldn’t do this without you! Thank you for the important role you play in caring for our Fox Family. Your contributions make a real difference and help make Fox the extraordinary place it is!
      3.0
      May 14, 2026
      Frontline staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work hours Friendly team members

      Cons

      No room for growth. They say they hire and grow from within, yet all new hires are from outside even passing up on qualified internal candidates. Pay is mediocre and more work is piled on people with no incentive to do more.

      avatar
      Fox Communities Credit Union Response
      1mo
      Thank you for sharing your feedback and for being part of the Fox team. And we absolutely agree - our team members are so friendly and caring! Supporting the growth and development of our team members is important to us! We would like to hear more about your specific situation, as what you described isn't the intentional culture we're building - and we're bummed to hear you describe it as you have. We encourage ongoing conversations between team members and leaders about goals, interests, and future opportunities to help make a plan for future opportunities. And we’ve seen this in action! Last year, 66% of open positions were filled internally, and 45% of those internal moves were promotions for current team members. We’re proud of the opportunities this reflects, while also recognizing that every team member’s experience is unique. Please reach out to our HR team so we can better understand your experience and have a more in-depth discussion.
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